Contact Us
Whether you have a question about one of our reviews, want to flag an inaccuracy, or have a general enquiry about the site, this page explains how to reach us and what we can help with.
How to Reach Us
You can contact the Non Gamstop Site team by email at [email protected]. We aim to respond to all enquiries within two working days. Please include as much detail as possible so we can get back to you with a useful answer.
What We Can Help With
- Editorial queries — questions or corrections relating to our casino reviews, ratings or bonus information
- Factual updates — if an offer, term or piece of information on the site appears to be out of date, let us know
- Affiliate and partnership enquiries — if you represent a casino operator and would like to discuss how your brand is featured
- General feedback — suggestions for new content, comparisons or topics you would like us to cover
- Responsible gambling signposting — if you need guidance on where to find support, visit our responsible gambling page directly
What We Cannot Help With
Non Gamstop Site is an independent comparison and information site. We do not operate any of the casinos featured on this site, and we are not able to:
- Access or manage your account at any casino
- Process withdrawals, resolve payment disputes or reverse exclusions
- Intervene in bonus or wagering requirement disputes between you and a casino operator
For account-specific issues, you will need to contact the casino's own support team directly. Casino operators are required to provide customer support contact details on their sites.
About This Site
Non Gamstop Site is an independent affiliate website based in Great Britain. We research, review and compare online casinos that operate outside the GAMSTOP self-exclusion scheme, providing factual information to adult readers in the UK. Our editorial ratings and rankings reflect our independent assessment — commercial relationships do not determine how sites are ranked. You can read more about who we are on our about us page, and review our full editorial approach on the casino comparison page.
A Note on Responsible Gambling
We take reader welfare seriously. If you are concerned about your gambling habits or those of someone you know, please visit our responsible gambling page for practical information on tools and support organisations available in the UK. You must be 18 or over to use this site or any of the casinos we feature. 18+
Legal and Compliance Matters
For questions relating to our terms of use, affiliate disclosures or data handling, please see our terms and conditions page. If your query relates specifically to legal or compliance matters, include "Legal Query" in your email subject line and we will direct it appropriately.
Email us at [email protected] — we read every message.